Contact Us

Coverage Decisions for Medical Care
PO Box 45108
Salt Lake City, UT 84145
801-231-1358 (f)
Appeals for Medical Care
PO Box 3389
Scranton, PA 18505
Complaints about Medical Care
PO Box 3389
Scranton, PA 18505
855-215-6952 (f)
Coverage Decisions for Part D Prescription Drugs
PO Box 52000 MC109
Phoenix, AZ 85072-2000
855-633-7673 (f)
Appeals for Part D Prescription Drugs
PO Box 52000 MC109
Phoenix, AZ 85072-2000
855-633-7673 (f)
Complaints about Part D Prescription Drugs
PO Box 30016
Pittsburgh, PA
855-633-7673 (f)

Questions about Advantage U?

  • If you have questions, call toll-free
  • Seven (7) days a week, 8am - 8pm MST
  • Toll-free: 1-855-275-0374 (TTY: 711)
  • Utah: 801-893-6645
  • If you are calling from April 1 through September 30, alternate technologies (for example, voicemail) will be used on weekends and holidays. Leave a message and your call will be returned the next business day.

Medicare Disclaimer

Advantage U is a PPO with a Medicare contract. Enrollment in Advantage U depends on contract renewal. Out-of-network/noncontracted providers are under no obligation to treat Advantage U members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost- sharing that applies to out-of-network services. For accommodations of persons with special needs at meetings call 801-893-6645 (TTY 711).

Last Updated: 10/01/2020
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